Privacy Policy

Last updated: November 5, 2026

Mano is a personal assistant that lives in your WhatsApp. This policy explains what data it uses, what for, and how you can delete it. It is a private pilot: access is by invitation only.

What data we use

• Your account: your name and your WhatsApp number.
• Your WhatsApp: the messages in your chat with yourself, where you talk to your agent. If you turn on “Read my chats and groups”, also your chats and groups, for reading only (it never sends messages or marks them as read).
• Your Google account, only if you connect it and with the permissions you choose:
  • your Google email address, to show you which account is connected;
  • Gmail (read-only): to search and read emails when you ask your agent to;
  • Google Calendar: to view your events and, if you allow it, create events in your calendar after you confirm in the chat.

What we use it for

Only so that your agent can respond to what you ask it: summaries, follow-ups, searches and your schedule. We do not sell your data, we do not use it for advertising, and we do not use it to train artificial intelligence models. No one on our team reads your content, except when you ask us to in order to solve a problem, for security reasons, or when required by law.

Artificial intelligence

To answer you, the agent sends the AI model provider (OpenAI, through its API) the content needed for each response: your message and, when necessary, excerpts from your chats, emails or events. Voice notes you ask it to understand (yours or from your chats) are sent to OpenAI to be transcribed; we keep only the text, and it is deleted when you disconnect chat reading. Under its API terms, OpenAI does not use this data to train its models.

Voice, memory, reminders, photos and the web

• Voice conversations (app, bubble): the audio is processed in real time by the AI provider (OpenAI) to understand and answer you. We do not record the audio; we only keep the duration to count your minutes.
• Memory: what your agent remembers about you (preferences, people, projects) is stored on our server. You can see, change and delete it in your dashboard.
• Reminders and summaries: we store the reminders you schedule. To prepare a summary, your calendar, pending replies and emails are checked at that moment, according to the permissions you gave.
• Photos and documents you send to your agent are sent to the AI provider to be analyzed so it can answer you.
• Web search (if enabled on your account): searches go from our server to public search engines and, if they fail, to OpenAI. We only send what needs to be searched, never your personal data.

Google data

Mano’s use and transfer of information received from Google APIs complies with the Google API Services User Data Policy, including the Limited Use requirements.

Mano's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Google access keys are stored encrypted on our server; the agent never holds them: it asks the server only for what it needs to answer you. We do not keep copies of your mailbox or your calendar.

Where it is stored and for how long

On our own server, with restricted access, and in backups, also with restricted access, which are kept for 14 days. What your agent reads to answer you may remain in your conversation history with it for as long as you have an account.

Your choices

• Disconnect Google, chat reading or your WhatsApp at any time from your dashboard. When you disconnect Google, we revoke access and delete the keys.
• You can also remove access from your Google account: myaccount.google.com/permissions.
• Ask us to delete your account: your agent, its history and your data are deleted, including from backups, within a maximum of 45 days.

Contact

For any questions about your data, contact ai@ylevigroup.com.